Helping Hands Financial Group LLC — Last updated: October 13, 2026

Helping Hands Financial Group LLC (“Helping Hands Financial Group,” “HHFG,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website, hhfinancialg.com (the “Site”), and through our forms and booking tools, how we use it, and the choices you have. By using the Site or submitting information through our forms, you agree to this Policy.

Information We Collect

Information you give us. When you fill out a form on the Site — including our contact form, tax and business intake surveys, free resource form, careers application, TaxHub information form, service questionnaire, or appointment booking calendar — we collect the information you provide, such as:

• Your name, email address, and phone number
• Information about your tax, business, real estate, or career situation that you choose to share so we can respond to your request
• Documents or details you provide later, through secure channels we arrange with you, when you become a client

Please do not send sensitive documents (such as Social Security cards, bank statements, or tax returns) through the general contact form. When we need them, we will ask you to provide them through a secure method.

Information collected automatically. Like most websites, the Site may collect basic technical information when you visit, such as your browser type, device, pages viewed, and general location based on IP address. The Site may use cookies and similar tools to help it function and to understand how visitors use it. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Schedule and manage appointments, and send appointment confirmations and reminders
• Prepare and file tax returns and deliver business services for our clients
• Send the free resources, information, or applications you requested
• Send service updates and, with your consent, occasional marketing messages about our services
• Improve the Site and our services
• Meet our legal, regulatory, and professional obligations

Text Messaging

If you give us your mobile number and agree to receive texts, we may send text messages about your appointment, your account or service, or information you requested. Message and data rates may apply. You can opt out at any time by replying STOP. We do not sell or share mobile phone numbers or text-message consent information with third parties for their marketing purposes.

How We Share Information

We do not sell your personal information. We share information only as needed to run our business, including with:

• Service providers that power our tools — such as our client-management system, appointment calendar, form and survey tools, tax preparation software, email and text messaging providers, and payment processors. These providers may use your information only to perform services for us.
• Digital product delivery — our downloadable guides are sold and delivered through Stan Store; purchases there are also subject to Stan Store’s own privacy policy.
• Legal and safety reasons — when required by law, court order, or tax authority rules, or to protect our rights, our clients, or the public.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information, and we limit access to the people and providers who need it to serve you. No method of transmission or storage is completely secure, so we cannot guarantee absolute security — but protecting client information is a core part of our professional duty as a tax and financial services firm.

Your Choices and Rights

You may contact us at any time to:

• Ask what personal information we have about you
• Ask us to correct or delete your information (subject to records we must keep by law or professional rules)
• Opt out of marketing emails (use the unsubscribe link) or marketing texts (reply STOP)

Send requests to info@hhfinancialg.com or call 321-961-1781. We will respond within a reasonable time.

Children’s Privacy

The Site and our services are intended for adults. We do not knowingly collect personal information from children under 13.

Links to Other Websites

The Site may link to third-party websites (such as Stan Store or our social media pages). We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with its “Last updated” date.

Contact Us

Helping Hands Financial Group LLC, 5104 N Orange Blossom Trail, Suite 218, Orlando, FL 32810. Phone: 321-961-1781. Email: info@hhfinancialg.com